Terms & Conditions
PLEASE READ THESE TERMS AND CONDITIONS CAREFULLY BECAUSE THEY CONTAIN IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU.
Services (as defined below) rendered by gamekeys.lk are subjected to these Terms of Service with exclusion of any other terms and conditions stipulated or referred to by you, the Customer. You acknowledge that you are aware of the contents of and agree to be bound by these Terms of Service. Any new features, upgrades, variations or new packages which are added to the current Service shall also be subject to these Terms of Service.
gamekeys.lk reserves the right at its absolute and sole discretion to vary, modify, delete, update or suspend these Terms of Service (or any part thereof) without prior notice to you. As such, you understand and acknowledge that it is your duty to review these Terms of Service on a regular basis.
Should you breach any of these Terms of Service, gamekeys.lk shall have the exclusive sole and absolute right to terminate, discontinue or withdraw the provision of the Service to you. In the event of a breach by you, gamekeys.lk reserves its right to pursue any remedy or relief in so far as permitted by law, which includes but is not limited to injunction, damages and/or specific performance.
Description of the Service
The services provided by gamekeys.lk are made available and is accessible via this website. You understand and accept that your use (whether in the manner stipulated or otherwise) of the Service is at your own risk.
The services currently provided by gamekeys.lk include but shall not be limited to the following (the “Service”): CD Key sales and / or any other service made available by gamekeys.lk from time to time.
You must be 18 years or older to use the Service. Parental consent is needed or involvement shall be required in the event that you have not attained the age of 18.
You must provide your full legal name, current region/country, a valid email address, and any other information needed in order to complete the signup process. All information provided by you shall be true, accurate, current and complete. Sometimes we can ask additional information from the customer.
You are responsible for keeping your password secure. You are responsible for maintaining the confidentiality of the password and account and are solely and fully responsible for all activities that occur under your password or account, whether or not you have authorized such activities or actions. gamekeys.lk cannot and will not be liable for any loss or damage from your failure to maintain the security of your account and password.
Price and Payment
Pricing of Product(s) shall be the price as stipulated on this Website at the time when the Customer places an order with Seller.
Seller will take all reasonable precautions to keep the details of Customer’s order and payment secure but Seller cannot be held liable for any losses caused as a result of unauthorized access to information provided by the Customer.
Game / Software codes are sent via email without any charge. We don’t send Physical products.
Game / Software codes are shipped worldwide. We are only send digital items.
Game / Software codes are shipped with no extra cost.
In general,Pre-Order products will be delivered before or on the official release date.
Special circumstances,due to official restrictions on delivery,delay in the overall market,a prompt refund is possible.
We deliver in order of order as soon as possible,you will receive the anticipated game the most quickly from our site so we don’t recommend a refunding with the same waiting situation in other stores.
Returns and refunds:
As for game and software codes once the code has been delivered and used by the customer there is no return or refund of any kind.
For each order we ship, we track the day and the time at which the code was seen by the customer. Codes are guaranteed, provided they have not been seen by the customer. Once codes have been viewed, we bare no responsibility, nor can we guarantee the validity of the codes.
If we are not able to deliver for any reason, we will give you a full refund.
We understand that there may be times where errors are encountered with digital products. With this, we need to ask for the following:
- Screenshot of the code being entered
- Screenshot of the error encountered
- Screen shot of History of your gaming account;
Once the information has been received, an investigation will commence within 5 business days.
Please note that this is an approximate and may take longer depending on the complexity and nature of the code.
After the investigation: If the error with the code is confirmed, a refund or replacement will be given.
For redeemed codes issues: If the code has been redeemed after the code has been seen by the customer, this is considered as used and we are afraid that we cannot offer a refund or replacement.
Errors on codes must be reported to gamekeys.lk within 2 days from the date of purchase. There will be no refund or replacement for any error reported to us more than 2 days after purchase.
If the Key (code) cannot be activated for some unknown reasons, contact us within 36 hours from the time of purchase, and a refund/replacement is possible.
No refund or replacement will be given once the Key (code) has been sent to you for more than 36 hours.
No refund or replacement can be given once the Key (code) has been activated.
Refunds will not be issued based on technical failure of a game, failure to meet the minimum requirements to run the game on your computer or lack of enjoyment while playing the game.
gamekeys.lk reserves the right to cancel any incoming order which it might believe to be of suspicious nature (such as unauthorized / fraud payments etc.). Similar paid orders are refunded and the goods are not delivered.
Region Locked Products
Some digital products are region locked and require the end user to have the correct account to redeem them; for example, an Steam Japan card can only be redeemed on a Japanese Steam account. It is the sole responsibility of the customer to ensure that the code purchased is valid for his/her account being used. Region locks are stated on the product description. Refunds or replacements may not be available for issues concerning Region Lock.
Customers should redeem the codes immediately upon purchase. Any issues concerning code expiry may not be subject for a refund or replacement.
Seller reserves the right to update, revise or change these terms and conditions, the price of the Product(s) and any other information listed on this Website at any time. Any such changes will take effect when posted on the Website and it is the Customer’s responsibility to read the terms and conditions and confirm the price of the Product(s) on each occasion when he/she uses this Website and the Customer’s continued use of the Website shall signify his/her acceptance to be bound by the latest terms and conditions.
Seller shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labour difficulties, equipment failures, or any other causes beyond the control of Seller. Quantities are subject to availability. In the event of shortage, Seller may allocate sales and deliveries at its sole discretion.
Other General Conditions:
gamekeys.lk reserves the right to modify, suspend or terminate the Service for any reason, without notice at any time. gamekeys.lk shall not be liable to you or any third parties should gamekeys.lk exercise our right to modify, suspend or terminate the Service or any part thereof. gamekeys.lk reserves the right to refuse to provide the Service to anyone for any reason at any time.
Your use of the Service is at your sole risk. The Service is provided on an “as is” and “as available” basis without any warranty or condition, express, implied or statutory including but not limited to implied warranties of merchantability and fitness of particular purpose.
You expressly understand and agree that gamekeys.lk shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, or damages for loss of profits, goodwill, use, data or other intangible losses resulting from the use of or inability to use the Service.
In no event shall gamekeys.lk or our suppliers be liable for lost profits or any special, incidental or consequential damages arising out of or in connection with our site, our services or this agreement (however arising including negligence). You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party or your use of the Service and/or our site.
The Service may provide, or third parties may provide, links to other World Wide Web sites or resources. Because gamekeys.lk have no control over such sites and resources, you acknowledge and accept that gamekeys.lk is not responsible for the availability of such external sites or resources, and do not endorse and are not responsible or liable for any information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials (“Content”), advertising, products or other materials on or available from such sites or resources. As such, you also acknowledge and accept that gamekeys.lk does not and is not obligated to examine, evaluate or screen any of these external resources and does not warrant or endorse any of the information, content, offers or claims of these third parties. You further acknowledge and agree that gamekeys.lk shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource.
You agree not to alter, modify, reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service without the express written permission by gamekeys.lk.
All trademarks, service marks, trade names, logos and icons (collectively “Trademarks”) displayed on our site are registered and unregistered Trademarks of gamekeys.lk and others. Nothing contained in our site should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any Trademark displayed on our site without the written permission of gamekeys.lk or such third party that may own the Trademarks displayed on our site. Your use of the Trademarks displayed on our site, or any other content on our site, is strictly prohibited.
The entire content of this site which consists of inter alia text, video (of any format, streaming or otherwise), audio clips (of any format, streaming or otherwise), data assemblages, graphics, logos, buttons, icons and any software (the “Site Content”) is proprietary to gamekeys.lk or its content provider or other third parties and is protected under international and domestic copyright laws. The arrangement and / or compilation of the Site Content are proprietary to gamekeys.lk and is protected under international and domestic copyright laws.
Verbal or written abuse of any kind (including but not limited to threats of abuse or retribution and defamatory statements) of any gamekeys.lk customer, gamekeys.lk employee, member, or officer will result in immediate account termination.
The failure of gamekeys.lk to exercise or enforce any right or provision of the Terms of Service shall not constitute a waiver of such right or provision. The Terms of Service constitutes the entire agreement between you and gamekeys.lk and govern your use of the Service, superseding any prior agreements between you and gamekeys.lk (including, but not limited to, any prior versions of the Terms of Service).